Google Translation 1.3

Translate This Website
Home arrow FAQs arrow Help, I Can't Log in with my Username and Password.
Help, I Can't Log in with my Username and Password. Print E-mail
Written by rubies admin   

STEP ONE: (use this step if you have never logged in before)

Click on the "Login" button in the Main Menu to the left to get you the Log in screen. If you are currently a subscriber to the Above Rubies Magazine and you are not able to login, please click on the  "Lost Password?" link.

This should bring you to the "Lost Your Password? page. Enter your FIRSTNAME (All Caps) in the "Username" box, and your email address that you subscribed with in the "E-mail Address" box. Then click on the "Send Password" button.

If you have a verified subscription in our database, you will shortly receive an email with a new password. Use that password and your FIRSTNAME (all caps) to log into the site.

Once logged in, you will have a new menu on the left entitled "USER MENU". Click on the "Manage Subscriptions" button. This will take you to your Profile page. Roll over the "Edit" box at the top and you will be presented with a "Update Your Profile" box. Clicking this box will take you to the "Edit Your Details" page where you can update any information you would like. 

 PLEASE REMEMBER TO CHANGE THE PASSWORD AND USERNAME TO SOMETHING YOU WILL REMEMBER and something that is unique. 

YOU MUST MAKE SURE THAT YOUR MAILING ADDRESS INFORMATION IS CORRECT for you to be able to receive the Above Rubies Magazine. 

Once you have made all the changes you need, click on the "Update" button. If all is accepted, you will receive a message at the top of your Profile page saying, "Your settings have been saved."

 STEP TWO: (use this step if you have logged in before)

If you are currently a subscriber to the Above Rubies Magazine and you are not able to login, please click on the  "Lost Password?" link in the "Site Registration" module above the MAIN MENU on the left hand side of your browser.

This should bring you to the "Lost Your Password? page. Enter your USERNAME in the "Username" box, and your email address that you subscribed with in the "E-mail Address" box. Then click on the "Send Password" button.

If you have a verified subscription in our database, you will shortly receive an email with a new password. Use that password and your USERNAME to log into the site.

Once logged in, you will have a new menu on the left entitled "USER MENU". Click on the "Manage Subscriptions" button. This will take you to your Profile page. Roll over the "Edit" box at the top and you will be presented with a "Update Your Profile" box. Clicking this box will take you to the "Edit Your Details" page where you can update any information you would like. 

 PLEASE REMEMBER TO CHANGE THE PASSWORD  TO SOMETHING YOU WILL REMEMBER.

Also remember, YOU MUST MAKE SURE THAT YOUR MAILING ADDRESS INFORMATION IS CORRECT for you to be able to receive the Above Rubies Magazine. 

Once you have made all the changes you need, click on the "Update" button. If all is accepted, you will receive a message at the top of your Profile page saying, "Your settings have been saved." 

If you niether of these steps work or you have any other difficulties please let me know at: webmaster

Joe Goodale

Above Rubies Webmaster 

Tags:
 
© 1977 - 2008 AboveRubies.org | Phone 877-729-9861 | Office Hours 9am - 4pm Monday to Friday, Central Time Zone

Original Design by Provcommserv.com, Updates & Upkeep by BMDEnterprises.net